BlacksInCareers | Manager of Program Experience at Cesar Chavez Foundation in Los Angeles, California, United States

Manager of Program Experience

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Cesar Chavez Foundation

Location: Los Angeles, California
Category: Program Management, Non-profit
Application Deadline: Open until filled

Job Description

Full job description

MANAGER OF PROGRAM EXPERIENCE

JOB SUMMARY
The Cesar Chavez Foundation Education Fund is seeking a partnerships-oriented and student
outcomes-driven leader who will collaborate with our districts to oversee smooth implementation of CCF
programs across multiple districts. The Manager of Program Experience will manage a portfolio of
district partners, establish and maintain authentic relationships, be the face of CCF with our district
partners leading all program set-up, support and business operations to ensure our programs achieve
our goals for students and educators.

EDUCATION AND EXPERIENCE

Experience managing complex projects to achieve student and educator goals
Understanding of instruction and assessments
Bachelor’s Degree required (Masters preferred)
5-7 years of operations or program implementation experience in the field of education

ROLE RESPONSIBILITIES

Launch and Monitor Program Implementation:

Serve as the first line of communication and support to our district partners when preparing and

implementing a program

Provide a high level of service and dedication to students and teachers across our district

partners, responding to pre- and during-program requests and concerns

Develop and implement project plans including goals, timelines, and responsibilities and

effectively communicate these plans with your internal team of program design colleagues and
part-time consultants

Evaluate project outcomes on an ongoing basis and recommend improvements for future projects
Develop new systems to maximize quality and efficiencies as our programs grow and scale into

additional districts

Business Support:

Oversee district partner invoicing and payment processing
Review contracts to ensure partner needs are fully understood and all aspects of partnership are

fulfilled with excellent quality

Support with vendor and consultant payments

Cultivate Partner Relationships:

Develop and maintain relationships with various stakeholders including district administrations

that lead to strengthening the implementation

Help secure renewals by developing strong relationships with key decision-makers and

supporting users within the district, school, or organization

Managing Team & Collaboration:

Implement plan to hire and recruit support staff
Trains, coaches, and evaluates support staff
Design systems and make recommendations to increase role clarity and efficiency
Collaborates and supports other team members and departments, as appropriate

QUALIFICATIONS AND DESIRED CHARACTERISTICS

Thorough knowledge of TK-8 education landscape and embodies a deep-seated belief in the

ability of students in under-resourced communities to achieve

Baseline knowledge and language about TK-8 instruction and assessment
Ability to translate new ideas into easily digestible plans, presentations and programs
Ability to be nimble, try out new ideas and improve programs as they develop
Highly organized and detail-oriented
Team player; Pitches in wherever needed to help the team's work lead to success. Ability to

collaborate with others on fast-moving projects.