Job Description

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Weekly Work Hours

40

 

Compensation Range

Staff Range N07

 

Salary Minimum

$75,000.00 Annually

 

FLSA

United States of America (Exempt)

 

Position Type

Staff

Job Summary 

 

Under the general supervision of the Dean of Student Financial Resources and Scholarships, the Senior Financial Literacy Coach will plan, organize, coordinate, implement and direct comprehensive financial aid programs for assigned campuses. The Senior Financial Literacy Coach will also assist in coordinating activities with other departments and outside agencies.

 

Required Knowledge, Skills, and Abilities 

• Knowledge of the purpose of community colleges and the vision of Dallas College.

• Knowledge of state and federal laws and regulations related to student financial aid programs.

• Ability to ensure all Federal and State programs and allocations are in compliance with federal and state policies, and perform data collection, research, and policy analysis.

• Knowledge of the purpose of community colleges and the vision of Dallas College. 

• Ability to interpret, understand and apply comprehensive knowledge of innovative technology platforms related to and in support of the holistic student experience. 

• Ability to identify and address opportunities and challenges that arise as a result of Dallas College’s current transition. 

• Ability to balance an analytical mind and a compassionate heart. 

• Strong belief in the value of education coupled with the ability to manage structured regulatory requirements alongside the personal, human-centered experience. 

• Possess a professional and collaborative demeanor. A personality that can address and resolve conflicts with integrity and compassion, and that can actively develop effective relationships at all levels. 

• Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately. 

• An understanding of contemporary issues in higher education.  

• Demonstrated understanding of the educational, cultural, and social needs of a diverse student population. 

• Ability to write and interpret policies and procedures.

• Demonstrated ability to work effectively with students from the full range of diverse populations. 

• Ability to identify, address, and collaborate with other leaders on solutions to barriers preventing a significant portion of our population from having a job that pays a living wage. 

• Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, complex ideas, and information to a variety of stakeholders/constituents within the Dallas College community network related to career and academic requirements.  

 

 

Physical Requirements  

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made for individuals with physical challenges to perform the essential duties and responsibilities. 

 

Minimum Qualifications 

• Bachelor’s degree or higher as confirmed by official transcripts. 

• Three (3) years of experience in a higher education setting with demonstrated experience in financial aid.

• Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. workday especially during heavy registration peak times including nights and weekends.

• Bilingual or multilingual preferred.

***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. *** 

 

Key Responsibilities 

• Assure the provision of a student-centered, customer-service oriented environment for the delivery of all department functions and promote such an environment across campus.

• Promote and maintain integrity, accuracy, and timeliness in the delivery of financial aid to students.

• Assist in developing financial aid strategies and plans consistent with enrollment management objectives. Help ensure planning efforts are integrated with those of other campus offices. Help develop collaborative strategies and communications with other offices and academic units to support prospective and enrolled students maximize return on aid. 

• Provide training to Financial Aid staff and other division or department staff as needed.

• Develop and implement ongoing training programs for the Financial Aid Office.

• Serve as an information resource on complex problems relating to policy interpretation, compliance requirements, and/or regulatory explanations pertaining to financial aid issues.

• Select, train, motivate, and evaluate assigned Financial Aid staff. Indirectly manage staff assigned to department, usually through subordinate supervisors.

• Monitor and evaluate the efficiency and effectiveness of financial aid service delivery methods and procedures.

• Assess and monitor departmental workloads and adjust operations as necessary to meet student needs.

• Identify opportunities for improvement and review recommendations with Director. Communicate and implement improvements as needed.

• Ensure compliance with security protocols to protect confidential data.

• Supervise the daily workflow within the Financial Aid Office and between the various offices that interact with the Financial Aid Office.

• Review and evaluate effectiveness and efficiency of integrated efforts and make modifications as appropriate in consultation with the Dean.

• Provide support for daily functions by running various processes and communicate with college staff as needed. 

• Assist in the development and implementation of office policies, procedures for the Financial Aid Office.

• Represent the Dean at meetings and events as needed.

• Completes required Dallas College Professional Development training hours per academic year.  

• Performs other duties as assigned. 

 

 

 

 

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

 

 

About Us

 

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas.  We strive to be a leader in the community college space, placing students at the center of everything we do.

 

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law.  In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. 

 

Applications Deadline

February 6, 2025

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